At CORRECTURE, we want your order to arrive safely and without unnecessary delays. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our store.
Order Processing
Once your order is placed, we begin preparing it for shipment. Please allow the processing time shown at checkout before your order leaves our facility.
Orders are processed on business days. Business days do not include weekends or U.S. holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
Delivery times can vary depending on your shipping destination, the shipping method selected at checkout, and the carrier handling your package.
Estimated delivery information will be provided during checkout whenever available. Please keep in mind that delivery estimates are not guaranteed, as carrier delays, weather, holidays, or other circumstances outside our control may occasionally affect your delivery date.
Shipping Costs
Available shipping options and any applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping costs may vary depending on your delivery location and the shipping method selected.
Order Tracking
When tracking information is available, we will send it to the email address provided with your order.
After receiving your tracking number, please allow some time for the carrier's tracking system to update. Tracking information may not appear immediately after the shipping label is created.
If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery area and with household members or neighbors. You may also contact the shipping carrier directly for additional delivery information.
Address Changes
Please make sure your shipping address is correct before completing your order.
If you need to update your shipping address after placing an order, contact us as soon as possible. We will do our best to help, but we cannot guarantee that an address can be changed after an order has entered processing or has already shipped.
CORRECTURE is not responsible for delivery issues caused by an incorrect or incomplete shipping address provided at checkout.
Delayed or Lost Packages
While we work to get every order delivered as expected, shipping delays can occasionally occur.
If your package is significantly delayed or appears to be lost in transit, please contact us so we can help you determine the next steps.
Once an order has been handed over to the shipping carrier, delivery is also subject to the carrier's handling and delivery procedures.
Damaged Packages
If your CORRECTURE order arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and the product.
We will review the information and help determine the appropriate next step.
International Orders
If international shipping is available for your location, delivery times, shipping costs, and any applicable charges will be shown during checkout.
Customers are responsible for any customs duties, import fees, taxes, or other charges that may apply to international shipments unless otherwise stated at checkout.
Customs processing may also affect the final delivery time.
Shipping Questions
If you have questions about your order or shipping status, please contact our customer support team with your order number so we can assist you more efficiently.
Contact Us
For questions about shipping, order delivery, or tracking, please contact us through our Contact Us page.
We are happy to help you with your CORRECTURE order.